Jenn Brookover Photography, a specialized newborn and maternity photography business serving San Antonio and South Texas, has achieved a significant milestone: 10 consecutive years of Better Business Bureau A+ accreditation. The business received its initial BBB accreditation on December 15, 2015, and has maintained perfect standing throughout the past decade while photographing thousands of newborns in their homes.
The decade-long A+ rating represents sustained excellence in customer service, transparent business practices, and professional reliability—qualities particularly crucial in an industry where families entrust photographers with their most precious moments during vulnerable early postpartum days. Jenn Brookover Photography has served San Antonio families since 2005, combining 20 years of professional experience with documented trustworthiness through the BBB's rigorous evaluation process.
"Maintaining this level of trust for 10 years isn't something I take lightly," said Jenn Brookover, owner and lead photographer. "When families invite me into their homes within days of bringing their newborns home, they're placing extraordinary trust in me. This BBB milestone reflects my commitment to honoring that trust every single time."
Better Business Bureau accreditation requires businesses to meet eight standards covering areas including honest advertising, transparent pricing, safeguarding customer privacy, and responding promptly to customer concerns. The A+ rating—the highest available—indicates a business has maintained these standards without complaints or issues requiring BBB intervention. For service-based businesses like photography, where emotional investment runs high and sessions cannot be repeated if mishandled, such third-party verification offers families critical peace of mind.
Brookover's business has photographed approximately 2,000 newborns throughout South Texas over two decades, specializing exclusively in in-home sessions that eliminate the stress of traveling with infants to studio locations. The photographer holds Master Photographer certification from the National Association of Professional Child Photographers, demonstrating industry-recognized expertise beyond customer satisfaction metrics. Her work is displayed at six San Antonio medical facilities, including Four Seasons OBGYN, Baptist Health Lactation Center, and Southwest Children's Center, further establishing her reputation within the healthcare community serving new parents.
The photography business serves families across Stone Oak, Alamo Heights, Boerne, Helotes, New Braunfels, and surrounding San Antonio communities. Services include maternity portraits, family sessions, and milestone photography for growing children. All sessions take place in clients' homes using specialized equipment and safety-trained techniques developed over 20 years of working with newborns.
"In an era when anyone with a camera can claim to be a photographer, families need ways to identify truly experienced, trustworthy professionals," Brookover added. "My BBB accreditation, combined with decades of experience and industry certifications, gives parents confidence they're choosing someone who will treat their babies—and their family's memories—with the care they deserve."
The BBB accreditation milestone comes as San Antonio continues experiencing significant population growth, with the metro area adding nearly 24,000 residents in 2023-2024 and recording strong birth rates. This growth has increased demand for specialized newborn services, making reliable verification of photography professionals increasingly important for discerning families. Brookover's established reputation, documented through both BBB standing and positions the business as a trusted choice in a crowded marketplace.
Families interested in learning more about Jenn Brookover Photography's services, credentials, and approach can visit the business's website or contact the photographer directly to discuss upcoming sessions.
About Jenn Brookover Photography: Jenn Brookover Photography is a San Antonio-based newborn, maternity, and family photography business specializing in in-home sessions throughout South Texas. Established in 2005, the business has photographed approximately 2,000 newborns over 20 years, maintaining Better Business Bureau A+ accreditation since 2015. Owner and lead photographer Jenn Brookover holds Master Photographer certification from the National Association of Professional Child Photographers and is trained in newborn safety protocols. Her work is displayed at multiple San Antonio medical facilities and has received recognition including Parent's Choice Award and Top Ten Newborn Photographers honors. The business serves families across Stone Oak, Alamo Heights, Boerne, Helotes, New Braunfels, and surrounding communities, offering specialized in-home photography sessions that prioritize baby comfort, family convenience, and heirloom-quality artwork.
